Privacy Policy

Introduction

Get Set Spike ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our volleyball league management platform, including our website and mobile applications.

By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when:

• Creating an account (name, email address, phone number)
• Joining leagues or teams
• Making payments (processed securely through Stripe)
• Contacting customer support
• Participating in surveys or promotions

Usage Information

We automatically collect certain information about your device and usage patterns:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Location data (with your permission, for finding nearby leagues)
• Communication data (messages sent through our platform)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our volleyball league management services
• Process registrations and payments
• Facilitate communication between players and organizers
• Send important notifications about leagues and games
• Improve our platform and develop new features
• Provide customer support
• Prevent fraud and ensure platform security
• Comply with legal obligations

Information Sharing and Disclosure

Within the Platform

Your profile information may be visible to other users in your leagues and teams to facilitate gameplay and communication.

Service Providers

We may share your information with trusted service providers who help us operate our platform:

• Stripe (payment processing)
• Mailgun (email communications)
• Cloud hosting providers (data storage)
• Analytics providers (platform improvement)

Legal Requirements

We may disclose your information if required by law or in response to valid legal processes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption in transit and at rest
• Regular security audits and assessments
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Restriction: Request restriction of processing

To exercise these rights, please contact us at hello@getsetspike.com.

Data Retention

We retain your personal information only as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and understand how our platform is used. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: hello@getsetspike.com